Legal

Shipping Policy

Last updated: January 2025

Complimentary Worldwide Shipping

Free on all orders

Shipping Overview

P1 Watches offers free worldwide shipping on all orders with no minimum spend. Every order is carefully packaged and dispatched within 1–3 business days of payment confirmation.

Estimated Delivery Times

United Kingdom5–10 business days
Europe7–14 business days
United States & Canada7–14 business days
Australia & New Zealand10–18 business days
UAE & Middle East7–14 business days
Rest of World10–21 business days

* Delivery times are estimates only and not guaranteed. Actual delivery times may vary due to customs, postal service delays, or other factors beyond our control.

Order Processing

Orders are processed within 1–3 business days of payment confirmation. For cryptocurrency payments, processing begins after blockchain confirmation (usually 30 minutes to a few hours depending on network). You will receive a confirmation message once your order is dispatched.

Order Tracking

Once your order is shipped, you can track it via our Order Tracker page using your order number and email address. Tracking updates are provided as your order progresses through:

1
Order Confirmed
2
Processing
3
Dispatched
4
In Transit
5
Delivered

Customs & Import Duties

International orders may be subject to customs inspection and import duties upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total. P1 Watches has no control over customs fees and cannot predict their amount. Please check with your local customs office for more information before ordering.

Lost or Stolen Packages

P1 Watches is not responsible for packages lost or stolen after delivery confirmation. If your tracking shows delivered but you have not received your order, please:

  • Check with neighbours or building reception
  • Check all delivery locations around your property
  • Contact your local postal service with the tracking number
  • Contact us via live chat support with your order details

Contact

For shipping enquiries, please contact us via our live chat support or email support@p1watch.com.