Legal

Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use P1 Watches, we collect the following information:

  • Name and email address (when you register or place an order)
  • Delivery address for shipping purposes
  • Payment transaction references (not full card details)
  • Order history and purchase activity
  • Chat messages sent via our support widget
  • Device and browser information for analytics (via Firebase Analytics)

2. How We Use Your Information

Your information is used to:

  • Process and fulfil your orders
  • Send order confirmation and tracking updates
  • Provide customer support
  • Manage your account and VIP membership
  • Improve our products and services
  • Send promotional communications (you can opt out at any time)

3. Data Storage & Security

Your data is stored securely using Google Firebase (Firestore & Firebase Auth), which provides industry-standard encryption and security. We do not store full payment card details — cryptocurrency payments are processed via blockchain and we only record transaction hashes for order verification. We take reasonable steps to protect your personal information but cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services:

  • Google Firebase — authentication, database, and analytics
  • Google Analytics — anonymous usage analytics
  • Cryptocurrency payment processors — for crypto transactions
  • Firebase Hosting — website delivery

Each third-party service has its own privacy policy. We are not responsible for the data practices of these services.

5. Cookies

We use cookies and local storage to maintain your session, remember your cart, and provide a personalised experience. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, please use our live chat support or email us at support@p1watch.com.

7. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Contact

If you have any questions about this Privacy Policy, please contact us via our live chat support or email support@p1watch.com.